Selling to Changekro is free and without pressure. You never pay us anything.
Before the pickup
Change the time for free on your booking page until our executive is on the way. To cancel, call or WhatsApp us on +91 9992225412(there's no fee). Find your booking from Track pickup with your booking ID and phone number.After the executive has left, call or WhatsApp us on +91 9992225412 and we'll sort it out. At your door
If you don't accept the final price after the check, simply say no. There is no fee and no obligation.We may cancel the visit if the device is locked to an account, reported blocked or stolen, very different from the booking, or if no valid ID is shown.After payment and handover
Once you are paid and have signed the handover, the sale is final and the device cannot be returned, because it is wiped and sent on for refurbishing or recycling.If you believe there was a mistake in the payment, contact us within 7 days with your booking ID.Changekro
Questions or complaints: call +91 9992225412 (9 AM – 8 PM, all days) or email hello@changekro.in.
Grievance officer: please write to hello@changekro.in marked "Grievance". We acknowledge complaints within 48 hours and resolve them within one month.
See also: Terms · Privacy · Cancellation · E-waste · Price Promise
